RETURNS POLICY
Quick Key Info
Valid Window: 45 Days
Audit Time: 2 Working Days
Refund Arrival: 3-7 Days
Return & Exchange Statement
We craft thoughtful after-sales protection for every curated daily wear piece, respecting personal aesthetic changes and unexpected order flaws, keeping after-sales rules concise, gentle and transparent for global shoppers.
Item Qualification Standard
All returnable goods shall remain unworn, unmodified and free of personal stain or damage. Retain original brand hang tag, dust wrapper and matched accessory sets. Minor outer shipping box abrasion will not affect return approval progress.
Shipping Cost Division
Returns raised for personal style, size or matching issues shall be covered by buyer reverse shipping fees.
Available After-Sales Options
Original payment refund, same-collection size swap, equivalent-value item exchange, bonus-added store credit deposit.
Non-Returnable Goods
Custom tailored apparel, personalized printed garments, final-sale marked items, unsealed intimate wearable goods.